Align Collab ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

1. Contact Information: This may include your name, email address, phone number, and address.

2. Billing Information: If you purchase our services, we may collect your payment information, including credit card details.

3. Health Information: To ensure your safety during classes, we may collect health-related information with your consent.

4. Usage Information: We collect information about how you use our website and services, including your IP address, device type, browser, and pages visited.

How We Use Your Information

We use your personal information for the following purposes:

1. Providing Services: To deliver our classes and services to you, including class bookings, membership management, and customer support.

2. Payment Processing: To process payments and invoices for our services.

3. Communications: To send you updates, newsletters, marketing materials, and important notices related to our services.

4. Safety and Security: To ensure your safety during classes and for the security of our facilities.

5. Improving Services: To analyse usage patterns and make improvements to our website and offerings.

Disclosure of Your Information

We may disclose your personal information to:

1. Instructors: Your information may be shared with our instructors to ensure your safety during classes.

2. Service Providers: We may engage third-party service providers to assist with payment processing, website analytics, and other operational functions.

3. Legal Requirements: We may disclose your information when required by law, such as in response to a court order or other legal process.

Your Privacy Choices

You have the following choices regarding your personal information:

1. Access and Correction: You may request access to or correction of your personal information held by us.

2. Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or alteration. However, please be aware that no method of transmitting information over the internet is entirely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date.

Contact Us

If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at support@aligncollab.com.au